Terms and conditions

These terms and conditions outline the rules and regulations for the use of Hairmail’s Website, located at https://hairmail.co.uk/

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Do not continue to use hairmail.co.uk if you do not agree to take all of the terms and conditions stated on this page.

Orders & Substitution

All orders are subject to written price verification by hairmail.co.uk unless designated in writing to be firm for a specified period. Shipment of goods without written price verification does not constitute acceptance of the price contained in the order. hairmail.co.uk reserves the right, without prior notification, to substitute an alternative product of like kind, quality and function. If the Buyer does not accept a substitute, the Buyer must specifically declare that no substitution is allowed when the Buyer requests a quote.


Prices quoted, including any transportation charges, are valid for ten days unless designated as firm for a specific period according to a written quote or written sales acceptance issued or verified by authorised personnel of hairmail.co.uk. Hairmail may revoke a price stated for a specific period if the revocation is in writing and is mailed to the Buyer before the time a written acceptance of the price is received.

Transportation & Packing

Unless otherwise provided, hairmail.co.uk shall use its judgment in determining carrier and routing. In either case, hairmail.co.uk shall not be liable for any delays or excessive transportation charges resulting from its selection.

Unless otherwise provided, hairmail.co.uk will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing and loading requested by Buyer will be paid for by the Buyer. All cost of packing and shipment for Buyer’s special equipment shall be paid for by the Buyer.

Copyright & Trademarks

The content of Hairmail is protected by the UK and international copyright, trademark and other laws and treaties and may not be used except as permitted in these terms and policies. You cannot modify the information or materials displayed on the website in any way, and you may not copy, resell, or exploit hairmail.co.uk


hairmail.co.uk does not support, endorse, agree, or share the opinions of the comments or statements left on our website by customers. Anything posted on our website by a customer is the opinion and sole responsibility of the customer. hairmail.co.uk reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate or offensive. You now grant hairmail.co.uk a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Linking to our content

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out below will apply to your use of this website by linking to it.

We reserve the right to request that you remove all links or any particular link to our website. You agree to remove all links to our Website upon request immediately. We also reserve the right to amend these terms and conditions, and it’s linking policy at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will, without limitation, any direct, indirect, incidental, special, consequential, or exemplary damages including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of this site.

Reservation of rights

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all obligations arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty. As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.